Shipping
STANDARD
SHIPPING
Your order will be shipped by either USPS (Priority Mail®) or UPS Ground shipping. Order tracking information will be sent via email when order is shipped.
We will charge a flat Shipping charge of $6.00 for all orders,
regardless of size or weight. Orders are shipped out of our warehouse
via UPS Ground / USPS and arrive between 2 to 5 business days, unless otherwise
selected.
EXPRESS
SHIPPING
Since all orders are processed electronically,
you will be charged our standard shipping charge of $6.00. If you choose
to have your order sent to you by Express Shipping, you will be emailed
or a Customer Care Rep will call you before your package is shipped out
with the express charge. If you decide to choose Express Shipping,
you will be charged the going UPS rate. If you choose
"Express Shipping," please write us a note in the "Comments" section of
check out page.
Estimated Transit Time for UPS Ground
BACKORDERS
If you order a product which is expected
to be out-of-stock for more than two days, we will contact you via e-mail
or phone to alert you of the delay and the expected ship date. You will
have the option to "hold the entire order until all products are in stock",
"substitute a different product for the out-of-stock product", or "split
the order". If you split the order, all in-stock products will be sent
immediately, and the remaining out-of-stock product(s) will be sent as
soon as they arrive, without additional shipping charges.
DAMAGED
ITEMS
In the event that any of your products arrive
damaged, please email info@beltmaster.com,
and we will issue you a "call tag" from UPS for the return of the damaged
product. Once the damaged product has been returned to us, we will a send
replacement immediately.
ORDER STATUS
Please email info@beltmaster.com
to check the status of your order.
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